Returns & Exchanges
At Free Country, we want you to be completely satisfied with your outdoor gear, which is why we offer a 30-day return policy for unwashed and unworn items with original tags attached. Please note that a small return shipping fee will be deducted from your refund unless the return is due to a manufacturing defect.
Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Follow the prompts to download and print your prepaid USPS or FedEx return shipping label provided by our system.
Pack Your Items
Place the items in their original packaging or a secure mailer, ensuring all original tags are still attached to the garments.
Drop Off and Track
Affix the label to your package and drop it off at any authorized shipping location; you will receive an email once your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing